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Online Privacy Policy

Glendale Hookah Lounge (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [glendalehookahlounge.com], interact with us online, or provide personal information to us. This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and applies to all California residents.

Collection of your Personal Information

 

In order to better provide you with products and services offered on our Site, Glendale Hookah Lounge may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: registering for an account on our Site; entering a sweepstakes or contest; signing up for special offers; sending us an email message; or submitting payment information for orders and services. We may also collect additional personal or non-personal information in the future.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Glendale Hookah Lounge’s public message boards, this information may be collected and used by others.

Use of your Personal Information

 

Glendale Hookah Lounge collects and uses your personal information to operate its website(s) and deliver the services you have requested. Glendale Hookah Lounge may also use your personally identifiable information to inform you of other products or services available from Glendale Hookah Lounge and its affiliates.

Sharing Information with Third Parties

 

Glendale Hookah Lounge does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Glendale Hookah Lounge, and they are required to maintain the confidentiality of your information.

We may also disclose your personal information, without notice, if required to do so by law or in good faith belief that such action is necessary to: comply with legal process; protect and defend our rights or property; or protect the personal safety of users or the public.

 

Tracking User Behavior

 

Glendale Hookah Lounge may keep track of the websites and pages our users visit to determine which services are most popular. This data may be used to deliver customized content and advertising.

Google Analytics

We use Google Analytics to monitor website traffic and usage patterns. Google Analytics may collect data such as IP address, browser type, and referral sources. This information is used to operate, maintain, and improve our website and services.

Use of Cookies

 

The Glendale Hookah Lounge website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Glendale Hookah Lounge pages, or register with Glendale Hookah Lounge site or services, a cookie helps Glendale Hookah Lounge to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Glendale Hookah Lounge website, the information you previously provided can be retrieved, so you can easily use the Glendale Hookah Lounge features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Glendale Hookah Lounge services or websites you visit.

Your California Privacy Rights (CCPA/CPRA)

 

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You may request to know what personal information we collect, use, disclose, or share.

  • Right to Delete: You may request that we delete personal information we have collected about you.

  • Right to Correct: You may request correction of inaccurate personal information.

  • Right to Opt-Out of Sale/Sharing: We do not sell or share personal information, but you have the right to opt-out if this practice changes.

  • Right to Limit Use of Sensitive Information: We do not collect or use sensitive personal information.

  • Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

How to Exercise Your Rights:
To submit a request, please contact us by:

  • Email: ghookahlounge@gmail.com

  • Phone: 818-242-3442

  • Mailing Address: Glendale Hookah Lounge, 831 E. Colorado St, Glendale, California 91205

We will verify your request and respond as required by law.

 

External Links

 

This website may contain links to other sites. We are not responsible for the content or privacy practices of external websites. We encourage users to read the privacy statements of any website that collects personally identifiable information.

Security of your Personal Information

 

Glendale Hookah Lounge secures your personal information from unauthorized access, use, or disclosure. Glendale Hookah Lounge uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

 

Glendale Hookah Lounge does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

 

From time to time, Glendale Hookah Lounge may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Glendale Hookah Lounge, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

Changes to this Statement

 

Glendale Hookah Lounge reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

 

Glendale Hookah Lounge welcomes your questions or comments regarding this Statement of Privacy. If you believe that Glendale Hookah Lounge has not adhered to this Statement, please contact Glendale Hookah Lounge at:

Glendale Hookah Lounge
831 E. Colorado St
Glendale, California 91205

Email Address:
ghookahlounge@gmail.com

Telephone number:
818-242-3442

Effective as of June 12, 2025